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FIC Newsletters

Financial Institutions Consulting has published the following newsletters about the financial services industry.

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2011

Date Newsletter Topic Focus
August 2 Business Banking-What Works and What Does Not
July 12 Farewell to Wachovia, Once the Best Bank in America
June 21 Lending Battle Is Risky Business
June 8 Business Banking - It's a Small World
May 25 Banking in a Period of Declining Revenues - Remix
May 11 Emphasize Line of Business, Not Geography, to Win in Small Business
April 27 Refocusing the Relationship Manager
April 13 The Future Day of the Community Banker
March 30 Why Banks Fail at Business Banking Part II
March 16 Why Banks Fail at Business Banking Part I
March 2 Defining C&I Lending A Primer
February 16 Keep Calm and Carry On
February 2 Is the Community Bank Business Model Broken?
January 19 Banks Can Still Generate Organic Growth
January 5 Building Niche Leadership in Lending

2010

Date Newsletter Topic Focus
December 22 The Coming M&A Explosion
December 8 The Critical Importance of Customer Segmentation
November 24 FDIC Shared Loss Update
November 11 Non-Borrowers - Highly Profitable but Largely Ignored
October 27 Playing With Partners
October 14 Strategy and Execution
September 29 Becoming a C&I Lender to Small Businesses - Part II
September 15 Becoming a C&I Lender to Small Businesses - Part I
September 1 Restarting Small Business
August 18 Should Your Bank Be in Small Business II
August 4 Should Your Bank Be in Small Busines
July 21 Acquisitons and Risk Management
July 7 Managing the Role of Lending
June 23 Lending is Not the Answer
June 9 Small Business - No Need for the Loan Ranger
May 26 The Good Bad Loan
May 12 Are You Small Business Friendly? Do You Care?
April 28 FDIC Shared-Loss Update - Fewer Failures, LongerTimeframe
April 10 The Checklist Manifesto for Banking
February 3 FDIC's Shared-Loss Arrangements - Part V
January 20 FDIC's Shared-Loss Arrangements - Part IV
January 6 FDIC Sared-Loss Arrangements - Part III: Five Areas for Focus

2009

Date Newsletter Topic Focus
December 22 FDIC's Shared-Loss Arrangements - Part II
December 9 FDIC's Shared-Loss Arrangements: Great Opportunity with Some Challenges
November 25 "It's Not My Bank"
November 11 Back to the Future: Lessons from the Past
October 28 Back to Basics Again and Again and Again
October 14 Ending Silo-Suicide
September 30 Managing the Pace of Change in Banking
September 16 Smart Shopping Comes to Banking
September 2 The State of Small Business Banking is Poor, Part II
August 19 The State of Small Business Banking is Poor
August 5 Where Are the Banking Leaders?
July 22 Why the Banking Crisis Is Far From Over
July 8 Simplify Products and Increase Transparency
June 24 Small Business: The Thrill is Gone
June 10 Private Equity: What Banks Need to Know, Part II
May 27 Private Equity: What Banks Need to Know
May 13 Are You Ready for the Inflection Curve?
April 29 Managing the "Sideline" Business
April 15 The End of Loyalty?
April 1 Piñata Banking
March 18 Thinking About Growth? Fuhgetaboutit!
March 11 Maintaining and Growing Deposits: The Practitioner's Perspective
February 25 Growing Deposits in a Low Interest Rate Environment
February 18 Do Banks Need a Chief Deposit Officer?
February 11 Building a Deposit Factory, Part 2
February 4 Building a Deposit Factory
January 28 Restoring Your Reputation
January 14 2009: Bad Year for Small Businesses and Their Bankers

2008

Date Newsletter Topic Focus
December 31 Farewell Wachovia
December 17 Proving Relevance: Is Your Business Relevant to Your Bank's Future?
December 3 Blowing It
November 18 Don't Waste This Crisis
November 5 Due Diligence: More Important than Ever
October 22 Managing for Quality Over Growth
October 8 Consider Private Equity
September 24 What Now? Dealing with Market Dislocation
September 17 Special Edition: The Current Crisis - No Excuse for Inaction
September 10 Helping the Family Business and the Family Bank
August 27 Deposit Generation: A Multi-Pronged Approach - Part III
August 13 Deposit Generation: A Multi-Pronged Approach - Part II
July 30 Deposit Generation: A Multi-Pronged Approach - Part I
July 16 What Now in Banking SMEs?
July 2 Can Private Equity Save the Banks?
June 18 "Linking" Across the Bank for Mass Affluent Growth
June 4 Roadmap for Success: Mediocre Employees, Smart Segmentation?
May 21 Small Business Loans - Increasing Deterioration?
May 7 The Trust Factor and High-End Customers
April 23 Doubling Profits - Capturing the Business and Its Owner
April 9 Account Alignment Results in Near-Term Profits
March 26 Banks and Selling: Clueless, Part II
March 12 Banks and Selling: Clueless
February 27 Nothing is New in Sales Management
February 13 Service for Sales
January 30 SME Banking - A Global Market
January 16 It's 2008. What Now?
January 2 Back to Basics: The Branch, Part Three

2007

Date Newsletter Topic Focus
December 19 Back to Basics: The Branch, Part Two
December 5 Back to Basics: The Branch, Part One
November 21 Back to Basics: Credit and Risk
November 7 Barriers to Branch Selling: "It's a Crock"
October 24 The Middle Market: Cost Reduction and Productivity Opportunities
October 10 Back to Basics in Small Business: Credit and Risk Management
September 26 Back to Basics in Small Business: Organize within Retail
September 12 Back to Basics in Small Business: Begin with the Branch
August 22 Linking Private and Commercial Banking - Part II
August 8 Linking Private and Commercial Banking
July 25 What Is Small Business, Anyway?
July 11 In Praise of Commerce Bank
June 20 The Misery of C&I Lending
June 6 Rethinking the Branch and Small Business
May 23 Creating a Small Business Profit Checklist
May 9 Why Some Banks Will Continue to Miss the Boat in Small Business
April 25 Private Equity is Coming to Banking
April 11 The Solution to First Quarter Blues…Small Business
March 28 What Should Big Banks Do With Small Business?
March 14 Why Big Banks Fail at Small Business
February 28 Private Equity, Hedge Funds, and Your Bank
February 14 Pruning the Branch System
January 31 McBanking: Learning From Fast Food
January 17 Six Actions Banks Could Take to Improve Performance, But Won't…and Why
January 3 SME and Wealth Management Banking: Easy Money in a Tough Environment

2006

Date Newsletter Topic Focus
December 13 Loans: Achieving Small Business Growth in 2007
November 29 Achieving Small Business Growth in 2007: Tactical Approaches
November 15 Geography Versus Function in Small Business: The Increasing Importance of Centralized Support
November 1 What's on the Mind of Small Business Banking Managers?
October 18 Say Goodbye to Growth - Part II
October 4 Say Goodbye to Growth: Preparing for 2007
September 20 A Geographic Organization is Great, But…
September 6 Creating a Fourth Quarter Emphasis on Growth
August 23 To Survive, Smaller Banks Need to Emulate the Big Players
August 9 Big Can Be Better: Why Smaller Banks Risk Losing to Larger Competitors
July 26 The Branch: The Foundation of Success in Small Business Banking
July 13 Maintaining and Growing Deposits in a Higher Rate Environment
June 21 Making The Branch Work For Small Business
June 7 Look at Middle Market Banking…Again
May 18 Six Innovations in Small Business Banking
May 3 Promoting Innovation in Banking
April 19 Why Banks Can't Innovate
April 5 Fixing Banker Productivity
March 8 Success With SMEs in US and Indian Banking
February 22 Increasing Revenue: The One Thing Senior Management Should Do
February 8 Reengineering: It's Back…and This Time It's Better
January 25 The Road Ahead in 2006?
January 11 Where Are the Profits in 2006?

2005

Date Newsletter Topic Focus
December 14 Resolving Account Misalignment
November 30 Account Misalignment Destroys Bank Growth and Profitability
November 16 Commercial Lending: The Increasing Competition for Loans - Part Two
November 2 Commercial Lending: The Competitive Environment Remains Intense - Part One
October 19 Is Your Organization Passive Aggressive?
October 5 The Continued Destructiveness of Silos Within Banks
September 22 Mastering Risk: The Balance Between Risk and Reward
September 7 How Can Banks Achieve Peak Performance?
August 24 Building an Execution-Oriented Organization: "Split Up or Stay Together"
August 11 Start With Internal Best Practices
July 27 Decommoditization: Differentiating Your Company
July 13 Within Banks, the Service Culture is Killing the Sales Culture
June 29 Most Training Is a Waste of Money
June 15 Why the Renewed Competitive Focus on the Middle Market?
May 31 Stimulating Non-Credit Product Sales
May 18 Small Business: Still Fighting for Respect
May 4 Avoid the Low Road to Bank Profitability
April 20 Why the Fleet Deal Worked for Bank of America
April 6 Improving Cash Management Sales
March 23 The Basics: Leasing
March 9 The Basics: Wealth Management
February 23 The Basics: Middle Market
February 9 The Basics: Small Business
January 26 Account Planning: A "Quick" Win
January 12 The American CEO

2004

Date Newsletter Topic Focus
December 29 Themes for 2005 - Part Four: Continued Consolidation
December 15 Themes for 2005 - Part Three: Reengineering is Back
December 1 Themes for 2005 - Part Two: Definitional Disagreements
November 17 Themes for 2005 - Part One: Cross Sell
November 3 Senior Bank Management: The Sleeping Giant Has Awoken
October 20 Wealth Management and Commercial Banking: Linkages Are Critical
October 6 Seven Habits of Highly Effective Small Business Groups
September 22 Three Roadblocks to Commercial Banking Success
September 8 Banks Need to Fix Their Sales Misalignments
August 25 Do Banks Need A Chief Sales Officer?
August 11 Are the Wheels Falling Off Bank Profitability?
July 27 Why Banks Still Can't Sell II
July 13 Why Banks Still Can't Sell
June 30 The Wholesale Relationship Manager: Old Habits Die Hard
June 15 What Should Be the Role of the Corporate RM?
June 2 Peter Drucker: The Rules of Executive Class
May 17 Making a Multi-Channel Approach Work
May 11 Managing Multiple Channels: Step One
May 4 Branches: The Old Europe of Banking? Part 2
April 27 Branches: The Old Europe of Banking?
April 13 Ten SME Facts
March 31 Back to the Future: "A Throwback to the 80s"
March 25 Small Business Credit Scoring: Why the Wait
March 15 Thoughts from Chairman Cooper: Building a Retail Powerhouse
March 9 Risk Management: Preparing for Growth
March 2 The Next Big Thing: The Lower Middle Market
February 24 How to Have an Honest Conversation About Your Business Strategy - Part II
February 17 Can Banks Have an Honest Conversation About Business Strategy?
February 3 Redefining Small Business...Upwards
January 19 Small Business 2004: Trends and Opportunities
January 12 The Myth of the Mega-Bank - Part II
January 6 The Myth of the Mega-Bank

2003

Date Newsletter Topic Focus
December 29 Addressing the Microbusiness Borrowing Needs: The Card Does It
December 17 Take Our Money...Please
December 10 Develop an Alternative Channel Strategy- Part II
November 28 Why the Fleet Deal was Smart for Bank of America
November 12 Develop an Alternative Channel Strategy
October 28 The Fleet Acquisition: What It Means To Banks and Their Customers
October 1 Understanding the Small Business Opportunity Within Your Branch
September 16 Small Business Goes Global
September 10 Thoughts on Making The Branch Work for Small Business
August 27 Avoiding Planet CEO
August 13 Making the Branches Into a Growth Laboratory (Part 2)
July 29 Making the Branches Into a Growth Laboratory
July 16 More Issues for Big Banks in Working With Small Businesses
July 2 Why Big Banks Must Think Small
June 26 Rethink Your Marketing Priorities; "Forget" the New Customer
June 18 The Customer: Meeting Lowered Expectations
June 11 Small Business and the Bush Tax Cut: A Bank Marketing Opportunity
June 2 Alternative Approaches to Small Business Sales and Service
May 29 Loosen Up On Credit: Madness or Smart?
May 22 Beyond Branches: Business Solution Centers
May 14 Warning To Small Business Bankers: The Credit Unions Are Coming
May 7 Start …And End…With Credit Quality
April 30 Small Business Success: Increasing Sales Capacity And Quality
April 24 Partnering With Retail
April 16 The Small Business Basics Remain…Well, Basic
April 9 The March Toward Subprime; Beware The Landmines
April 2 Survival Of The Fittest, Not The Fattest
March 27 "We Want Meat": Ten Tactics To Chew On
March 19 Are You Really Small Business Friendly? Put Your Money Where Your Mouth Is
March 12 Can An Entrepreneur Survive In A Bank?
March 5 Keeping The Customer Satisfied By Complaint Management
February 27 The Next Small Business Focus: Capturing Owner Wealth - Part II
February 20 The Next Small Business Focus: Capturing Owner Wealth
February 13 FIC Basics
February 5 Jump Starting Decision-Making
January 29 Replacing An Earning Stream: The Changing Retail Landscape
January 22 Bad Banks: Why Some Companies Consistently Under Perform?
January 16 Is Commerce Bank As Good As They Say?
January 9 One New Year's Resolution That Everyone Should Make: Focus On E-Mail
January 2 Are You A Hedgehog Or A Fox? (Part II)

2002

Date Newsletter Topic Focus
December 23 Are You A Hedgehog Or A Fox?
December 18 Keeping In Touch - Rethinking How You Reach Your Customers
December 11 Christmas Season Selling
December 4 Frontier Products: What Are They and When Should They Be Sold?
November 27 The Cracks in Credit Scoring
November 20 Small Business Outlook: Stronger Than Ever
November 13 Making Dollars From Free Checking
November 6 Dare To Be Boring...and Succeed
October 30 Managing Success in a Turbulent Environment
October 23 Banking Start-Ups
October 16 Small Business Banking Goes Global: Part II
October 9 Small Business Banking Goes Global: Why Banks Around the World Are Focusing on This Segment
October 2 Required for the Future: Flexible Strategy and Fast Piloting
September 25 The Next Trend: Shrinkage?
September 18 Eliminating the Caste System in Banking
September 11 Staples: A Small Business Innovator
September 4 Marketing to the Old
August 28 Banks Are Havens (and Other Myths)
August 21 Narcissus as Management Insight
August 14 Best Practices: More Important Than Ever
August 7 Islamic Banking 101 - A Primer
July 31 LMI'S: Underserved by Banks. How Profit Potential Exists With This Segment
July 24 Bankers: Exploit Your Reputation
July 17 Does Your Customer Really Need A Bank
July 10 Why Commercial Lending Has Been Unprofitable
July 3 The Discovery of Execution
June 26 Customer Segmentation, Part II
June 19 Customer Segmentation, Part I
June 12 Focusing on the Five Components of Strategic Planning
June 5 Getting the Most Out of the Annual Strategy Sessions, Part I
May 29 Rethinking Corporate Marketing
May 22 Why Banks Waste Billions on Technology
May 15 Regulation Q: What Is It and What To Do When It Goes Away
May 9 Reversing the Trend: Big Banks Can Win
May 1 Building the Referral Base Through Word of Mouth
April 25 Product Innovation in Banking
April 18 Six Steps For Effective Operational Risk Management (ORM)
April 09 What's An FIC and Why Should You Care?
April 04 Becoming Customer-Centric
March 28 Identifying and Addressing Operational Risk
March 21 Risk Management 101 - Report to the Board of Directors
March 13 Making Segment-Targeted Branches Work (Part II)
March 06 Making Segment-Targeted Branches Work (Part I)
February 27 Back to Basics, Again, in Retail Banking
February 20 Working With Vendors
Febuary 13 Organizing For Small Business
Febuary 07 Improving Corporate Banking Profitability
January 30 Again and Again: Retail Rules
January 24 Cost Reduction: Five Key Factors to Success
January 16 Repricing Up in a Down Economy
January 02 The Past Year: A Brief Look Back

2002 Commercial Finance Newsletters

Date Newsletter Topic Focus
May 22 Why Banks Waste Billions on Technology
May 8 What is FIC?
April 24 Risk Management - Mitigating Operational Risk
April 11 Risk Management - Measuring Operational Risk
March 27 Risk Management - Identifying Operational Risk
March 13 Working With Banks: Why It's Difficult and What You Can Do
(Part Two Of Two)
February 27 Working With Banks: Why It's Difficult and What You Can Do
(Part One Of Two)
February 14 Cost Reduction - Five Key Factors to Success
January 30 The Other Side of Profitability - Reducing Costs by Nickel-&-Diming Your Way to a Better Bottom Line
January 16 Repricing Up in a Down Economy

2001

Date Newsletter Topic Focus
December 26 Calling Like Crazy
December 19 How to Optimize CRM Success
November 15 Customer Relationship Management (CRM)
September 5 Let the Branch Manager Do It! Part Two: Role Redefinitions for Branch Managers
August 29 Let the Branch Manager Do It! Part One
August 22 Cost Reduction: Getting it Right This Time
August 15 Leveraging the Lessons of the Internet
August 8 The Internet. Are You an Emperor or a Unabomber?
August 1 What is Six Sigma? How Is It Relevant to Retail Banking?
July 25 How NYC Banks Should Use A Big Apple to Respond to New Market Entrants
July 18 What's Happening in New York City Banking
July 11 What's Happening in New York City Banking
July 3 More on Deposits
June 28 More on Deposits
June 20 Selling Deposits
June 13 Refocusing on Deposits
June 6 Why Bankers Can't Sell
May 30 Leasing
May 23 Small Biz Scoring to Face First Test
May 18 Anticipating Trends In Small Business

2001 Commercial Finance Newsletters

Date Newsletter Topic Focus
December 19 Following Our Readers' Increasing Scope
August 16 Surviving the Downturn
August 03 What Does Heller Financial's Sale Mean to the Leasing Industry?
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